Businesses always opt for logistics systems specialist because of their expertise in key areas of the supply chain management. Supply chain management is quite broad and complex with many functions that have to be considered; however, with well trained staff in different areas, the logistics company can gain in terms of efficiency, customer satisfaction and market growth and expansion.
DHL has recently announced that it has accepted the offer to partner with Magento, the world leader in cloud digital commerce innovation. As a Premier Partner for Shipping,Magento’s Premier designation is to bring closer collaborations in key areas that are associated to ecommerce.
According to Jon Pearson, CEO Europe and Global Head of Commercial DHL Express, Magento’s job is to connect merchants and shippers while DHL connects the shopper and the goods they purchased. The collaboration will provide Magento merchants with internationally-recognized shipping and value added features from DHL that can easily connect shoppers with their purchases.
The Magento-DHL partnership emphasizes the DHL group’s objective of becoming the leading global provider of ecommerce logistics. DHL is present in 220 countries and territories and online merchants can leverage on the Group’s unsurpassed international reach to achieve their ecommerce strategies.
Magento-connected online vendors can choose from a range of DHL shipping services. The partnership which is expected to expand over time will include an increasing number of parcel express, freight and other logistics services that are offered by different DHL division in various territories.
Ecommerce is no longer just a “buy button” because merchants today want to know their customers and interact with them when they buy and receive their purchases. The Magento-DHL partnership is expected to improve customer experiences. Online merchants can grow their business because they can provide customers with fast and convenient shipping. DHL can take advantage of Magento product roadmaps to improve merchant experience.
Customers expect consistency of service and quality from logistics systems specialist particularly with the final mile white glove logistics. Customers today want to manage and control their goods with visibility at every step of the process. They also expect innovative solutions like powerful software that is designed to consolidate all customers’ requirement in one interactive solution.